Free Returns & Exchanges

HOW IT WORKS

Select the items to return

Print the prepaid return label

Package and ship the items

Get a refund confirmation

START A HASSLE-FREE RETURN

 

RETURNS

We know you're going to love our stuff, but in case you changed your mind and need to return something, then simply ship unworn, unwashed, and unused items back to Jalaby for a refundRefunds can be made within 14 days of the purchase date.

If you live in the U.S. we will provide you with a prepaid shipping label that you can download and print. Currently, we are unable to provide shipping labels to customers living outside of the U.S., so we ask that you ship the items back to Jalaby at your own expense. We recommend using a shipping service that provides a tracking number.

Returns are processed within 1-3 business days from when we receive the original items. We will automatically refund your purchase amount (minus the original shipping charges) to the original form of payment.

Please note that we do not accept returns on prints.

  

EXCHANGES

Jalaby processes exchanges just like returns. Simply initiate a return by clicking (or tapping) the red button above and follow the instructions.

Once the return is initiated, you will receive a Return Confirmation email with a promo code for FREE SHIPPING. Then, you can place a new order with the items you'd like. Once we receive your returned items, Jalaby will automatically refund your purchase amount (minus the original shipping charges) to the original form of payment.

Please note that we do not accept exchanges on prints.

 

DEFECTIVE OR INCORRECT ITEMS

In the unlikely event you receive a defective or incorrect item, please initiate a return by clicking (or tapping) the red button above and follow the instructions. For the Return Reason select "Damaged" and complete the rest of the process. Once we receive the request, someone from our team will reach out to you faster than you can sing Tamma Tamma Again.

If you have any questions, please contact us by email at customerservice@jalaby.com 

Sizing Chart

T-SHIRT SIZES IN INCHES

Unisex
Chest
Width
Length
S
34-37
18
28
M
38-41
20
29
L
42-45
22
30
XL
46-49
24
31
2XL
50-53
26
32
3XL
54-57
28
33
4XL
58-61
30
34

T-SHIRT IN CENTIMETERS

Unisex
Chest
Width
Length
S
86-94
46
71
M
95-104
51
74
L
105-114
56
76
XL
115-125
61
79
2XL
126-135
66
81
3XL
136-145
71
84
4XL
146-155
76
86