Free Returns & Exchanges

HOW IT WORKS

Select the items to return

Print the prepaid return label

Package and ship the items

Get a refund confirmation

START A HASSLE-FREE RETURN

 

RETURNS

We know you're going to love our stuff, but in case you changed your mind and need to return something, then simply ship unworn, unwashed, and unused items back to Jalaby for a refundRefunds can be made within 14 days of the purchase date.

If you live in the U.S. we will provide you with a prepaid shipping label that you can download and print. Currently, we are unable to provide shipping labels to customers living outside of the U.S., so we ask that you ship the items back to Jalaby at your own expense. We recommend using a shipping service that provides a tracking number.

Returns are processed within 1-3 business days from when we receive the original items. We will automatically refund your purchase amount (minus the original shipping charges) to the original form of payment.

Please note that we do not accept returns on prints.

  

EXCHANGES

Jalaby processes exchanges just like returns. Simply initiate a return by clicking (or tapping) the red button above and follow the instructions.

Once the return is initiated, you will receive a Return Confirmation email with a discount code for FREE SHIPPING. Then, you can place a new order with the items you'd like. Once we receive your returned items, Jalaby will automatically refund your purchase amount (minus the original shipping charges) to the original form of payment.

Please note that we do not accept exchanges on prints.

 

DEFECTIVE OR INCORRECT ITEMS

In the unlikely event you receive a defective or incorrect item, please initiate a return by clicking (or tapping) the red button above and follow the instructions. For the Return Reason select "Damaged" and complete the rest of the process. Once we receive the request, someone from our team will reach out to you faster than you can sing Jaati Hoon Main.

If you have any questions, please contact us by email at customerservice@jalaby.com 

Sizing Chart

T-SHIRT SIZES IN INCHES

Unisex
Width
Length
XS 16.5 27
S
18
28
M
20
29
L
22
30
XL
24
31
2XL
26
32
3XL
28
33
4XL
30
34

T-SHIRT SIZES IN CENTIMETERS

Unisex
Width
Length
XS 42 69
S
46
71
M
51
74
L
56
76
XL
61
79
2XL
66
81
3XL
71
84
4XL
76
86

ALL OVER PRINT T-SHIRT SIZES IN INCHES

Men's
Width
Length Sleeve
XS
16
28.5
8
S
18
29.5
8.25
M
20
30
8.5
L
22
31.5
9
XL
24
32.5
9.25
2XL
25
33
9.25
Women's
Chest
Length
S
33.75
25.5
M
35.75
25.75
L
37.75
26.25
XL
40.75
26.75
2XL
41.75
27.5

TANK TOP SIZES IN INCHES

Unisex
Chest
Length
XS 32.5 27
S
34.5
28
M
37
29
L
40
30
XL
43.25
31
2XL
46.5
32

TANK TOP SIZES IN CENTIMETERS

Unisex
Chest
Length
XS 82 68
S
88
70
M
94
72
L
102
75
XL
110
78
2XL
118
81

SWEATSHIRT & HOODIE SIZES IN INCHES

Unisex
Chest
Length
S
40
26
M
44
27
L
48
28
XL
52
29
2XL
56
30
3XL
60
31
4XL
64
32

SWEATSHIRT & HOODIE SIZES IN CENTIMETERS

Unisex
Chest
Length
S
102
66
M
112
69
L
122
71
XL
132
74
2XL
142
76
3XL
152
79
4XL
162
81

FLIP-FLOP SIZES

US Men US Women EU
S 6-7 7-8 36-38
M 8-9 9-11 39-41
L 10-11 11-12 42-44